FAQs

Getting your hands on good quality tennis products is a difficult thing as there are a ton of factors that affect a player's choice as a tennis fan and as a customer. TennisShop.ae can easily be your on-court expert guide for all your tennis needs offering special fit tennis products from top renowned brands.

TenniShop.ae deals in a wide array of tennis products mainly from top-renowned brands for tennis in UAE available in the market like Head, Babolat, Uniqlo, Nike, Wilson & many more; ensuring quality and longevity for your purchase. You can rest assured that your pro gear is reliable and long-lasting. Apart from just high-quality Tennis gear our tennis store offers products for different player levels, interests, and age factors so, in other words, we can say tennisshop.ae has the best for everyone.

TennisShop.ae is your go-to online tennis supply store in Dubai for everything you need — from the latest and greatest racquets, shoes, and clothing to accessories and more & to make this experience easy and premium TennnisShop.ae features 3 opulent physical stores in the primmest locations of Dubai with tennis shop in Dubai Marina, The Mall Jumeirah & Bluewaters Island, Dubai, stocking the best brands and products you need to perform your best on the court.

The store sources only the best quality gear for tennis in UAE from the most reliable brands available in the market like Head, Babolat, Uniqlo, Nike, Wilson & many more; ensuring quality and longevity for your purchase. You can rest assured that your pro gear is reliable and long-lasting.

TennisShop.ae offers a diverse range of tennis shoes for both men and women, featuring top brands known for their comfort, durability, and performance-enhancing features. Whether you're looking for stability, cushioning, or lightweight designs, you'll find the perfect pair to elevate your game on the court.

Yes, we provide an extensive selection of tennis apparel tailored for both men and women, ranging from stylish and functional t-shirts, skirts, dresses, and a lot more to accessories like caps, visors, socks & many more. Our apparel is designed with moisture-wicking fabrics, ergonomic fits, and breathable materials to ensure maximum comfort and freedom of movement during intense matches.

Choosing the right tennis racket is crucial for enhancing your performance on the court. Our experienced staff can assist you in selecting the perfect racket based on factors such as your skill level, playing style, swing speed, and preferences irregards of weight, head size, and string pattern. We offer a wide range of rackets from beginner-friendly options to advanced models with innovative technologies, ensuring you find the ideal match to take your game to the next level.

At TennisShop.ae, we offer convenient delivery options to suit your needs. Whether you're located within the UAE or internationally, we strive to provide fast and reliable shipping services. Within the UAE, we offer express delivery, ensuring your order reaches you within 24-48 hours. For international orders, we provide secure shipping with delivery typically taking 4-7 business days, allowing you to receive your tennis products promptly and conveniently.

Within the UAE, our express delivery service ensures your order arrives swiftly, typically within 24-48 hours of placing your order. We understand the importance of prompt delivery and strive to get your tennis gear to you as quickly as possible so you can start enjoying it without delay.

Yes, we offer international shipping to ensure tennis fans worldwide have access to our premium products. Our international shipping services are fast and reliable, with delivery typically taking 4-7 business days to reach your desired destination. Whether you're located in neighbouring GCC countries or across the globe, you can trust us to deliver your tennis gear securely and efficiently.

We accept a variety of secure payment methods to provide you with a seamless shopping experience. You can make your purchase using major credit cards, debit cards, cash, and online payment platforms moreover we offer instalment payments too from partner apps like Tabby, ensuring convenience and peace of mind when completing your transaction. Additionally, we prioritise the security of your financial information and employ encryption technologies to safeguard your privacy throughout the payment process.

We take pride in sourcing our products from reputable brands known for their authenticity and commitment to quality. Whether it's tennis rackets, shoes, apparel, or accessories, each item in our inventory undergoes rigorous quality checks to ensure it meets our high standards. By partnering with top brands like Head, Babolat, Nike, Wilson, and more, we guarantee that your purchase from TennisShop.ae is genuine and built to withstand the demands of the game.

Yes, we understand that sometimes a product may not meet your expectations, which is why we offer hassle-free returns and exchanges. If you're not completely satisfied with your purchase, simply contact our customer service team, and they'll guide you through the process of returning or exchanging your item. Whether it's a sizing issue, a change of preference, or a defect, we're here to ensure you're fully satisfied with your shopping experience at TennisShop.ae. For more information, you can read our return and exchange policies.

Our dedicated customer service team is here to assist you with any questions, concerns, or inquiries you may have. Whether you need help choosing the right product, tracking your order, or resolving an issue, our knowledgeable and friendly staff are just a phone call or email away. We strive to provide prompt and personalised assistance to ensure your shopping experience with us is nothing short of exceptional.

At TennisShop.ae, we differentiate ourselves by offering a comprehensive range of top-quality tennis products combined with unparalleled customer service. From our extensive selection of branded merchandise to our fast and reliable delivery options, we're committed to providing tennis enthusiasts with a seamless and enjoyable shopping experience. Whether you're a beginner looking to get started or a seasoned pro seeking the latest equipment, TennisShop.ae is your ultimate destination for all things tennis.

Yes, we believe in supporting players of all levels on their tennis journey, which is why we offer educational resources and guides specifically tailored for beginners in the form of informative blogs in our website blog section and our brand socials. Whether you're learning the basics of grip and stance or seeking tips on improving your serve and volley, our informative articles and tutorials cover a wide range of topics to help you develop your skills and confidence on the court.

We provide a wealth of tutorials and guides designed to help players of all skill levels improve their tennis game. From technique drills and strategy tips to fitness exercises and mental preparation, our comprehensive resources cover every aspect of the sport to help you reach your full potential as a player.

Yes, our experienced staff are trained to provide personalised recommendations based on your individual skill level, playing style, and preferences. Whether you're a beginner, intermediate, or advanced player, we'll help you choose the right equipment to suit your needs and maximise your performance on the court. This service is available for in-person purchases at our stores dedicatedly.

While we currently do not offer online courses or training programs, we partner with leading tennis professionals and organisations to bring you exclusive content, workshops, and events aimed at enhancing your skills and knowledge of the game. Be sure to check our website regularly for updates and opportunities to learn and grow as a tennis player.

Certainly We understand the importance of fostering a love for tennis from a young age, which is why we offer expert tips and recommendations for parents who want to introduce their children to the sport. From selecting the right equipment, our guidance aims to make the tennis journey enjoyable and rewarding for both parents and kids alike.

We take great care in selecting the brands we partner with, ensuring they meet our stringent criteria for authenticity, quality, and performance. Our dedicated team conducts thorough research and vetting processes to verify the reputation and reliability of each brand, ensuring that only the best products make it into our inventory. By sourcing directly from authorised distributors and manufacturers, we guarantee that every item you purchase from TennisShop.ae is genuine and of the highest quality.

When selecting brands to partner with, we prioritise several key criteria, including reputation, innovation, quality, and customer satisfaction. We seek out brands that have established themselves as leaders in the tennis industry, with a proven track record of delivering exceptional products and experiences to players worldwide. Additionally, we look for brands that demonstrate a commitment to innovation and continuous improvement, ensuring that our customers have access to the latest advancements in tennis technology and design.

While we value our partnerships with brands and seek to collaborate closely with them, we maintain editorial independence and control over the presentation and promotion of products on our platform. Our priority is to provide unbiased and informative content to our customers, ensuring they have access to accurate and relevant information when making purchasing decisions. While brands may provide input and guidance, the final presentation and promotion of products are determined by our team to best serve the needs and interests of our customers.

Yes, we occasionally partner with tennis brands to offer exclusive deals, promotions, and collaborations to our customers. These partnerships allow us to bring you special offers, limited edition products, and unique experiences that you won't find anywhere else. Be sure to keep an eye on our website and social media channels for announcements about upcoming collaborations and opportunities to score great deals on your favourite tennis gear.

While creating an account is not mandatory, registering with TennisShop.ae offers several benefits. By creating an account, you can enjoy a faster checkout process, track your order status, access your order history, and receive exclusive offers and promotions tailored to your preferences. Additionally, registering allows us to provide you with personalised recommendations and services, enhancing your overall shopping experience with us.

We believe in transparency and honesty in our pricing, which is why we strive to ensure that there are no hidden charges or surprises when you shop with us. The price you see listed for each product on our website is the price you'll pay at checkout, with no additional taxes or fees added later on. We want you to shop with confidence, knowing that the price you see is the price you'll pay, with no unexpected surprises.

If you're unavailable at the time of delivery, our courier service will usually make multiple attempts to deliver your package. Depending on their policies, they may leave a notification for you to arrange for redelivery or provide instructions for parcel collection at a nearby location, such as a designated pickup point or post office. Rest assured, we work with reliable courier partners to ensure that your package reaches you in a timely manner, even if you're not available at the initial delivery attempt.

safeguarding your personal information is a top priority for us at TennisShop.ae. We employ industry-standard encryption and security measures to protect your data from unauthorised access, ensuring that your personal and financial information remains confidential and secure. Whether you're making a purchase, creating an account, or contacting customer service, you can trust that your information is handled with the utmost care and confidentiality.

Yes, we offer professional racquet stringing services to ensure that your equipment performs at its best on the court. Our experienced stringers use high-quality strings and precision techniques to string your racquet to your desired tension and specifications, helping you achieve optimal performance and comfort during gameplay. Whether you're a recreational player or a competitive athlete, our stringing service can help you get the most out of your racquet.

The time taken to string a racquet can vary depending on factors such as string type, tension preferences, and workload at our stringing facility. However, we strive to complete stringing orders in a timely manner, typically within 24-48 hours. If you have specific deadlines or requirements, please let us know, and we'll do our best to accommodate your needs and ensure a prompt turnaround time for your stringing service.